Location:  Parramatta, NSW 

Pay:  $40.49 to $43.42 p/hour + salary packaging + 12 % super 

Do you enjoy helping people achieve their goals and make the most of their support? Join Deaf Connect and make a real difference in the lives of Deaf, deafblind and hard-of-hearing Australians. 

• Meaningful work that helps people build independence and achieve their goals  

• Flexible working arrangements  

• Salary packaging benefits to maximise your take-home pay 

About the role: 

We have a permanent, part time (0.8 FTE) Support Coordinator position available. You'll work closely with NDIS participants to help them understand, manage and get the most from their NDIS plans. And support people to achieve their goals, connect with services, build community networks and increase their independence. 

This is a rewarding role where you'll build strong relationships with participants, families, service providers and the broader community. 

Main responsibilities of the role include:  

• Supporting participants to understand and implement their NDIS plans  

• Coordinating services and connecting participants with the right supports 

• Helping participants work towards their goals and build independence  

• Building strong relationships with service providers and community organisations  

• Maintaining client records, reports and case notes  

• Monitoring budgets and ensuring supports are delivered effectively  

• Participating in community engagement and networking opportunities 

About you: 

In your application, let us know if you have these key skills and experience:  

• Experience in Support Coordination, disability services or a similar role 

• Knowledge of the National Disability Insurance Scheme (NDIS), the NDIS Quality & Safeguards Commission and the disability sector  

• Understanding of Deaf culture and the Deaf community 

• Strong communication and relationship-building skills  

• Ability to work independently and manage competing priorities  

• A commitment to delivering person-centred, high-quality supports  

• Good computer skills, including Microsoft Office and online systems 

• Current driver's licence and willingness to travel as required 

You should also let us know if you have these other great skills:  

• Fluency in Auslan  

• Certificate IV in Disability Services or a related qualification  

• NDIS Worker Screening Check (or willingness to obtain one) 

About Us: 

Deaf Connect is the largest, whole-of-life service provider and social impact organisation for Deaf, deafblind and hard of hearing Australians. We stand with the Deaf community to build capacity and influence social change while paying respect to history, culture and language.

Our organisational values of Heart, Courage, and Discovery stand with the Deaf community to build capacity and influence social change while paying respect to history, culture, and language.  
  
We offer an attractive benefits program including:  

• Salary packaging, enabling you to make huge savings on tax and maximise your pay  
• Flexibility regarding working arrangements 
• Discount membership to gyms and facilities throughout Australia  
• Free annual flu vaccinations  
• Free comprehensive online learning portal 
• Free financial wellness support through our default super fund 

Applications close 30th of July. We will actively review applications and may begin interviewing prior to this date.

To apply please submit the following: 

• Either a Cover Letter or a link to your Auslan video recording outlining how your skills and experience meet the role responsibilities (no more than 1.5 pages or 5 min Auslan video recording)    
• An up-to-date resume including your name, contact details, employment history and qualifications. 

If you have any questions, you can contact our friendly People and Culture team at hr@deafconnect.org.au    

The successful applicant will be asked to provide a NDIS Worker Check, a Working with Children Check (WWCC) relevant to their state (if applicable to the role), and proof of working rights in Australia. Deaf Connect is committed to child safety, safeguarding, and inclusion, and is proud to be an equal opportunity employer.