Help shape the future of Early Intervention at Deaf Connect

Deaf Connect is excited to recruit a newly established Manager – Early Intervention position as part of our evolving Therapy and Family Services structure.

This is a unique opportunity for an experienced people leader to influence how Early Intervention services are delivered, strengthen team performance and help shape the future direction of services for children and families.

If you're passionate about service excellence, leading multidisciplinary teams and creating positive outcomes for children and families, this role offers the opportunity to make a meaningful impact within one of Australia's leading Deaf community organisations

About the role

Reporting to the General Manager, Therapy and Family Services, you'll lead the operational delivery of Early Intervention services, including Healthy Hearing and NDIS-funded programs.

As part of a new leadership structure, this newly created role will play a key role in strengthening service delivery, improving access for children and families, and supporting the continued growth and development of Early Intervention services across Deaf Connect.

Working closely with the Clinical Lead and Lead Support Planner, you'll ensure services are accessible, responsive and sustainable, while leading high-performing multidisciplinary teams to deliver exceptional outcomes.

In this role, you will:

• Lead the delivery and performance of Early Intervention services across multiple funding streams.
• Manage and support multidisciplinary teams to achieve service and client outcomes.
• Monitor service demand, waitlists, workforce utilisation and operational performance.
• Drive service improvements that enhance access, efficiency and client experience.
• Build strong relationships with families, schools, government agencies and community partners.
• Lead operational risk, compliance and service quality initiatives.
• Contribute to service development, innovation and future growth opportunities.

About you:

You're a people-focused leader who is passionate about delivering high-quality services for children and families. You enjoy leading teams, driving continuous improvement and building strong relationships with staff, families and stakeholders.

To be successful, you will have:

• Relevant tertiary qualifications in Community Services, Allied Health, Disability Services or a related field.
• Experience managing programs, services or multidisciplinary teams within community, health, disability or early intervention settings.
• Demonstrated leadership experience, including leading teams through change and fostering a positive, accountable team culture.
• Strong understanding of NDIS and/or government-funded service environments.
• Proven ability to manage service performance, workforce utilisation and operational outcomes.
• Excellent communication, stakeholder engagement and relationship management skills.
• Experience driving service improvements and responding to changing client, workforce or funding needs.

It would be great if you also bring:

• Experience leading service growth, program development or improvement initiatives
• Understanding of Deaf culture, Auslan and culturally responsive practice

About Us:

Deaf Connect is the largest, whole-of-life service provider and social impact organisation for Deaf, deafblind and hard of hearing Australians. We stand with the Deaf community to build capacity and influence social change while paying respect to history, culture and language.

Our organisational values of Heart, Courage, and Discovery stand with the Deaf community to build capacity and influence social change while paying respect to history, culture, and language.  
  
We offer an attractive benefits program including:  

• Salary packaging, enabling you to make huge savings on tax and maximise your pay  
• Flexibility regarding working arrangements 
• Discount membership to gyms and facilities throughout Australia  
• Free annual flu vaccinations  
• Free comprehensive online learning portal 
• Free financial wellness support through our default super fund 

Ready to make an impact?

If you're looking for a role where you can lead high-performing teams, strengthen service delivery and help improve outcomes for children and families, we'd love to hear from you.

Apply now and help shape the future of Early Intervention services at Deaf Connect.

The successful applicant will be asked to provide a NDIS Worker Check, a Working with Children Check (WWCC) relevant to their state (if applicable to the role), and proof of working rights in Australia. Deaf Connect is committed to child safety, safeguarding, and inclusion, and is proud to be an equal opportunity employer.