About the role:

The Coordinator, Scheduling is responsible for planning and coordinating the delivery workforce across education programs within our Registered Training Organisation (RTO). You will make sure the right people are scheduled at the right time, while keeping our rostering compliant and running smoothly.

Working closely with the Team Leader, Scheduling, you will support the Scheduling team, improve processes, and work closely with leaders to manage risks and ensure high-quality program delivery.

Our hybrid working model supports balance, with core in-office days on Tuesday, Wednesday, and Thursday, and flexibility to work from home on Mondays and Fridays.

Main responsibilities of the role include: 

• Plan and manage program schedules and workforce allocation
• Allocate trainers, assessors and tutors to classes and tasks
• Monitor scheduling risks and ensure compliance requirements are met
• Support and guide Scheduling Administration Officers
• Maintain accurate data across systems and tools
• Prepare reports and payment summaries for the workforce
• Contribute to improving scheduling processes and systems

About you:

In your application, let us know if you have these key skills and experience: 

• Experience in scheduling or workforce coordination in a complex environment
• Strong skills in systems (e.g. scheduling tools, Excel, Microsoft Office)
• Excellent organisation, time management, and attention to detail
• Strong problem-solving skills and ability to manage competing priorities
• Great communication and teamwork skills

You should also let us know if you have these other great skills: 

• Experience in the VET or education sector
• Understanding of compliance (e.g. RTO/ASQA standards)
• Auslan skills or knowledge of the Deaf community

About Us:

Deaf Connect is the largest, whole-of-life service provider and social impact organisation for Deaf, deafblind and hard of hearing Australians. We stand with the Deaf community to build capacity and influence social change while paying respect to history, culture and language.

Our organisational values of Heart, Courage, and Discovery stand with the Deaf community to build capacity and influence social change while paying respect to history, culture, and language.  
  
We offer an attractive benefits program including:  

• Salary packaging, enabling you to make huge savings on tax and maximise your pay  
• Flexibility regarding working arrangements 
• Discount membership to gyms and facilities throughout Australia  
• Free annual flu vaccinations  
• Free comprehensive online learning portal 
• Free financial wellness support through our default super fund 

The successful applicant will be asked to provide a NDIS Worker Check, a Working with Children Check (WWCC) relevant to their state (if applicable to the role), and proof of working rights in Australia. Deaf Connect is committed to child safety, safeguarding, and inclusion, and is proud to be an equal opportunity employer.